Visitors to our website
When someone visits www.remotevideoteam.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
E-newsletter & Site Opt Ins
We use a third party provider, Active Campaign, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Active Campaign's Privacy Notice
We will use information provided through any of the Email Opt Ins on our site to send marketing and news content to the subscriber. Subscribers are able to opt out of further communications by unsubscribing at the bottom of individual mails, or by contacting us at the address below.
Emails that are collected through our opt in forms may be used to create custom audiences via social media for use in marketing the services of Remote Video Team.
We use a third party service, WordPress.com, to publish our website and our blog. These sites are hosted at WordPress.com, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic's privacy notice.
If you interact with our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, or giving us a '+1' via Google Plus, sharing Linkedin or Pinterest posts those social networks will record that you have done so and may set a cookie for this purpose.
In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
Facebook Conversion Tracking Pixel
People who call our office
When you call the Remote Video Team Offices we collect your telephone number. We use this information to help improve our efficiency and effectiveness.
People who email us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government guidelines. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Where enquiries are submitted to us either by phone, email, post, verbally or via social media we will only use the information supplied to us to deal with the enquiry, any subsequent proposals or projects, and to reflect on the level of service we provide.
Remote Video Team is the data controller for the information you provide during the application process unless otherwise stated. If you have any queries about the process or how we handle your information please contact us at [email protected]
Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights here – https://www.legislation.gov.uk/ukpga/1998/29/contents
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Remote Video Team's collection and use of information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below. We keep our privacy notice under regular review. This privacy notice was last updated on 29th November 2019.
How to contact us
email us: [email protected]
or write to:
Data Protection Officer
Remote Video Team